Case Studies
See how healthcare organizations are transforming patient communication and operational efficiency with our AI agents
Featured Success Stories
Real results from real healthcare organizations
Memorial Healthcare System
How a 500-bed hospital reduced call wait times by 87%
The Challenge
Memorial Healthcare was struggling with long hold times, missed appointments, and overwhelmed call center staff during peak hours.
The Solution
Implemented Eva for after-hours calls and Aria for appointment scheduling, handling 70% of routine calls automatically.
The Results
Reduced wait times by 87%, improved patient satisfaction scores by 50%, and saved $2.3M annually in staffing costs.
“KareOps.AI transformed our patient communication. We went from constant complaints about wait times to receiving praise for our responsive service.”
Summit Primary Care Network
45 clinics streamlined operations with AI agents
The Challenge
Managing appointments across 45 locations was chaotic, with high no-show rates and lost revenue from unfilled slots.
The Solution
Deployed Aria for intelligent scheduling and automated reminders, with Cleo for chronic care follow-ups.
The Results
Tripled daily appointment bookings, reduced no-shows by 64%, and recovered $4.1M in previously lost revenue.
“The ROI was immediate and impressive. We recovered more revenue in the first quarter than we spent on the entire implementation.”
Riverside Surgical Center
Surgical coordination made seamless with Suri
The Challenge
High surgery cancellation rates due to incomplete pre-operative requirements and poor patient preparation.
The Solution
Implemented Suri to automate pre-surgical workflows, patient education, and requirement tracking.
The Results
Reduced surgery cancellations by 83%, improved pre-op completion to 98%, and saved 120 staff hours weekly.
“Suri handles the entire pre-surgical process better than our human coordinators ever could. It never forgets a detail.”
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