Compliance & Security
Our commitment to healthcare data security and privacy is validated through comprehensive compliance certifications and rigorous security standards.
What is SOC 2 Type II?
SOC 2 Type II is a rigorous auditing standard developed by the American Institute of CPAs (AICPA) that evaluates an organization's information systems relevant to security, availability, processing integrity, confidentiality, and privacy over a period of time (typically 12 months).
Trust Service Principles
Our SOC 2 Type II certification covers all five trust service categories
Security
The system is protected against unauthorized access, both physical and logical.
Key Security Features
Multiple layers of security to protect your sensitive healthcare data
Data Encryption
End-to-end encryption for all data in transit and at rest using industry-standard AES-256 encryption.
Access Controls
Role-based access control (RBAC) with multi-factor authentication and regular access reviews.
Infrastructure Security
Secure cloud infrastructure with regular security assessments, vulnerability scanning, and patch management.
Audit Logging
Comprehensive audit trails for all system activities with secure log retention and monitoring.
Compliance & Certifications
Our ongoing commitment to meeting and exceeding industry standards
SOC 2 Type II
CertifiedHIPAA
CompliantRequest Our SOC 2 Report
Healthcare organizations can request a copy of our SOC 2 Type II report to review our security controls and compliance measures in detail.
Request SOC 2 ReportHIPAA Compliant Infrastructure
Our platform is built on HIPAA-compliant infrastructure with comprehensive safeguards to protect patient health information (PHI).
Security by the Numbers
Frequently Asked Questions
What is your data retention policy?
We retain data according to HIPAA requirements and your organizational policies. Data can be deleted upon request, and we provide secure data disposal certificates.
Do you support Single Sign-On (SSO)?
Yes, we support SAML 2.0 and OAuth 2.0 for seamless integration with your existing identity providers.
How often do you conduct security audits?
We conduct annual third-party security audits, quarterly vulnerability assessments, and continuous automated security monitoring.
What happens in case of a security incident?
We have a comprehensive incident response plan with notification within 24 hours, root cause analysis, and remediation procedures.
Can we conduct our own security assessment?
Yes, we welcome security assessments from our enterprise customers and provide necessary documentation and access for evaluation.
Security-First Healthcare Platform
Join healthcare organizations that trust us with their most sensitive data. Our commitment to security and compliance is unwavering.
Frequently Asked Questions
Security and compliance questions
Is KareOps.ai HIPAA compliant?
Yes, KareOps.ai is fully HIPAA compliant with comprehensive Business Associate Agreements, encrypted data transmission, access controls, and detailed audit logging for all patient interactions.
What certifications does KareOps.ai maintain?
We maintain SOC 2 Type II certification, HIPAA compliance, FHIR R4 certification, and undergo regular third-party security audits. We also comply with state-specific healthcare regulations.
How does KareOps.ai handle data encryption?
All data is encrypted using AES-256 encryption at rest and TLS 1.3 in transit. We use end-to-end encryption for all patient communications and maintain separate encryption keys for each healthcare organization.
What access controls are in place?
We implement role-based access controls, multi-factor authentication, and least-privilege principles. All access is logged and monitored with automatic alerts for unusual activity patterns.
How long is data retained?
Data retention follows healthcare industry standards and client preferences, typically 7-10 years. We provide clear data retention policies and support right-to-erasure requests where applicable.
Does KareOps.ai support international compliance?
Yes, we support GDPR for European operations and maintain compliance frameworks for healthcare regulations in Canada and other countries where our clients operate.