Here's what actually matters when you're choosing.
We talked to 50+ practices who evaluated both. This is what they told us.
Look, Sully has good tech. They raised a bunch of money, hired smart people, and built something that works. But here's what happens when you actually try to use it in a real practice:
You sign the contract. The implementation team seems competent. Everyone's excited about the future.
Still in implementation. Your EHR needs "custom connectors." The voice model needs "healthcare-specific training." Your staff is getting impatient. You've already paid $50K and haven't answered a single call with it.
It's finally working. Sort of. The per-minute charges are triple what you expected. The AI still can't handle your specialty's terminology. Support tickets take weeks. Your CFO is asking uncomfortable questions.
With KareOps: You're live in 48 hours. One price. It actually understands healthcare because we built it specifically for healthcare. Not adapted. Not customized. Built for it.
| What You Care About | Sully.ai | KareOps |
|---|---|---|
| When can I actually use it? | 3-6 months | Tomorrow |
| What's the real cost? | $50K setup + $5K-15K/month | $299-999/month total |
| Does it know my specialty? | You'll train it (eventually) | Already knows it |
| EHR integration? | Custom project ($$$) | Click and connect |
| When things break? | Ticket → Offshore → Wait | Call us. We answer. |
| Hidden costs? | Per minute, setup, training... | None. Price is price. |
EHR Integrations
Pre-built, tested, ready to go. No "custom development" needed.
To Go Live
Not weeks. Not months. Tomorrow. Actually tomorrow.
IT Resources Needed
Your practice manager can set it up. No developers, no consultants.
That's it. No "implementation phase." No "discovery process." No consultants.
Sully.ai isn't bad. It's just expensive, slow, and complicated.
If you have 6 months and $200K to burn, go for it.
If you want to start improving your practice tomorrow, let's talk.
No sales games. No NDAs. Just straight talk about your practice.